EBM Nan Khatee Classic Biscuits 117g
1. Tracking Your Order:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
2. Delivery Issues:
- If you encounter any issues with your delivery, such as a delayed or missing package, please contact our customer service team at [customer service email] or call us at +61 429 985 883. We will work to resolve the issue as quickly as possible.
3. Packaging:
- We take great care to ensure your groceries arrive in perfect condition. Perishable items are packed with ice packs and insulated materials to keep them fresh during transit.
4. Delivery Instructions:
- If you have specific delivery instructions, such as a preferred drop-off location, please include these details in the "Order Notes" section at checkout.
5. Redelivery:
- If a delivery attempt is unsuccessful, the carrier may attempt to redeliver or leave a notice with instructions on how to arrange redelivery or pick up the package from a local facility.
6. Delivery Timeframes:
- Please note that delivery timeframes are estimates and may be affected by factors such as weather, holidays, and carrier delays. We appreciate your understanding and patience.
FAQs
What types of products do you offer?
We offer a wide range of Asian groceries, including but not limited to snacks, beverages, sauces, spices, and cooking essentials. Explore our online store to discover more!
How can I place an order?
Placing an order is easy! Simply browse our website, add items to your cart, and proceed to checkout. You can create an account for easier future purchases or checkout as a guest.
What payment methods do you accept?
We accept major PayPal, and other secure payment methods available at checkout.
What are your shipping options and costs?
We offer standard shipping, expedited shipping, and same-day delivery in select areas. Shipping costs vary based on the shipping method and your location. Please refer to our Shipping and Delivery page for detailed information.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions on select products. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.
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Same Day Delivery
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Best Quality
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24/7 Support
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Easy Payment